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 To
be successful in the introduction of Total Quality Management
(TQM) many attitudes need changing, thinking developed and perceptions broadened.
TQM is a continuing process of organisational improvement
and therefore requires an organisation wide commitment. TQM is about setting standards
(in everything!) and getting (product and process) quality right first time, every
time! TQM is about a shared vision and success. This is what management training
must be about. For further information on quality management training see
our quality assurance and audit course. |
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