By the end of the negotiation skills course, the minimum participants will be able to:

• analyse and understand the elements of negotiation
• improve their chances of winning proposals by communicating requirements with persuasion
• develop questioning, listening, thinking skills
• plan, analyse and present convincing argument
• develop an appreciation of life from other peoples viewpoints
• distinguish the difference between and benefits of competition and cooperation
• practise the four stages of negotiating in a variety of situations
• critically examine their negotiation performance
• assess the impact that negotiation skills can have on long term human relations
• assess the impact negotiation skills can have on business performance